Your loan profits will be credited automatically to your payroll account and you may get an SMS alert from 2346.
Am I going to be charged for my SMS needs? All SMS demands and verification with proper structure are COMPLIMENTARY for world and Smart.
What the results are I still be charged if I sent an incorrect syntax, will? Yes. All SMS with wrong format or from mobile figures which were maybe maybe not signed up for the scheduled system are charged P2.50 per text, for world, Smart and Sun customers.
exactly How can I understand if my SMS availment is authorized? After delivering an SMS availment demand, you are going to get an answer from 2346 showing approval of the demand.
Are there any cases where SMS availments had been disapproved? Yes. SMS will likely be rejected or disapproved if:
- Mobile phone quantity isn’t registered
- SMS structure is wrong
- Business contract is ended
- Required quantity surpassed limitation to your consumer
- Client has a loan availment that is existing
- With space in Salary Credits within six months
- Consumer has resigned through the company
Do you know the reminders that i must bear in mind to ensure my availment shall achieve success? Please make sure that the after things are followed properly:
- Text the right keyword that is initial SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the proper keyword for agreement/approval:SBCSALAD CONSENT
- Forward message to 2346.
- Utilize the mobile quantity that is signed up for SALAD.
- Make sure the mobile quantity has a regular load of at the least P2.50.
We delivered my SMS syntax demand precisely but would not get any answer. Just Exactly Just What do I need to do? You might phone our customer support Hotline at 8887-9188 or e-mail email protected for further help.
Report the incident:
- Keyword sent
- Date of SMS
- Period of SMS
- Cellphone Quantity
- Or merely simply give you the screenshot for the message
Ask for modification of mobile quantity signed up for SALAD, please call customer care Hotline at 8887-9188. Allow 3 banking times to process your demand.
Just What I still avail of SALAD if I lose my mobile number, can? Yes. Just ask for a big change of the number that is mobile through customer support Hotline at 8887-9188. Please enable 3 banking times to process your demand
Just just What I use both to avail of SALAD if I have 2 mobile numbers, can? No. Our SALAD system is only going to connect you to definitely one (1) mobile quantity
If my ATM card gets lost or taken, could I still avail of SALAD? Yes. Also minus the ATM Card, your authorized SALAD availment will still be credited to your payroll account. Nevertheless, we urgently encourage one to look at the SBC Branch nearest loans like advance financial 24/7 both you and ask for an ATM Card substitution to permit you instant usage of the funds.
What the results are if my wage is inadequate to pay for for my amortization? If the wage is insufficient for the amortization quantity, the repayment is going to be considered вЂњMissedвЂќ amortization. This is deducted in the next payroll date together with the quantity due for the current cut-off PLUS an extra вЂњlate payment costвЂќ amounting to P125 per missed re re payment when you look at the length for the loan. After loan readiness, a hard and fast charge of P250 will apply each month.
We missed my amortization final payroll, can I spend within the counter? Yes. You could make a non-prescription (OTC) payment in just about any safety Bank Branch nearest you. Kindly be sure to do the annotated following:
- Utilize the BILLS PAYMENT slip
- Indicate re re payment is actually for SALAD
- Indicate your amortization that is monthly plus
- Indicate your enrolled mobile number
A text message will be sent to you for reminder in case of default.
Do a discount is got by me or perhaps a waiver of fees if we missed my loan re payment? No. Our belated re re payment costs are fixed.
Exactly exactly exactly How can I understand if i’ve missed re payments? Our SBC Collections Team will coordinate to you via phone, SMS, Letter and email or throughout your HR agent.
Am I going to manage to see my SALAD deductions in my payroll account? Yes. SALAD deductions is visible into the payroll account. Though it’s not reflected regarding the clientвЂ™s spend slide considering that the re re re payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
Exactly just What I terminate my Salary Advance if I have the money to pay-off my loan, can? No. Pre-termination just isn’t permitted under Salary Advance.
We currently paid 50% of my loan, could I straight away re-avail Salary Advance? No. Re-availment is permitted upon complete re payment of current loan.
We paid 100% of my loan, whenever may I re-avail? Please enable three (3) banking days after your final re payment date that is due re-availing SALAD.
Just how do I deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. Just click here to install the page, fill the details out, and deliver to email protected . Processing time is 1 day time.
Essential reminder: it is possible to simply be permitted to deactivate your SALAD account should this be in status of ACTIVE.
How do I re-avail? Re-availment process is comparable due to the fact means of your first Availment. It is possible to just text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and proceed with the succeeding SMS guidelines.
Where could I phone if i do want to ask further questions regarding Salary Advance? You might phone our customer care Hotline at 8887-9188 or email email protected for further help. Please make sure that you have the following details on hand:
- Payroll account quantity
- Cellphone quantity signed up for Salary Advance
- Description of problem or problem